How to access your Virtual Private Server
You would have received an automated email directing you to our Client Area after your VPS was setup. You need to login to the Client Area. Once there, open the details of your service and then change...
View ArticleIs my Credit Card safe with Web4Africa?
YES. Your payment card details are very safe with Web4Africa. Keeping your card details on file with Web4Africa is very convenient as your services can be renewed automatically when you have enabled...
View ArticleHow is the Late Fee charged on Invoices?
A 5% surcharge is added to a pending invoice when it has not been settled within 10 Days after the payment is due on the invoice. Exceptions may be made on invoices intended for new orders but this has...
View ArticleWhere are Web4Africa servers located?
Web4Africa offers hosting solutions from its own hardware (servers and network equipment) spread across 4 datacentres in Accra, Ghana Lagos, Nigeria Johannesburg, South Africa Clients have the option...
View ArticleHow to transfer a .co.za domain name to Web4Africa
Web4Africa is an accredited .co.za domain registrar and thus uses a modern technology [known as EPP] to connect to the .co.za registry. There are two types of .co.za domain transfers: Registrar...
View ArticleWeb4Africa Twitter Support Policy
Web4Africa offers limited responses on Twitter to queries from existing clients or prospects, as a courtesy. Our primary means of offering support remains our Support Ticket system. Tickets will always...
View ArticleWhat uses up the bandwidth in my Web Hosting account?
Websites sometimes display the error message Bandwidth Limit Exceeded. This is because the bandwidth allocated to the hosting account has been used-up. Web Traffic Please be informed that bandwidth...
View ArticleWhy am I constantly logged-out of the Web4Africa Client Area?
Session loss from Web4Africa Client Area Based on the IP setup of some mobile networks, Web4Africa clients are likely to experience session loss in the course of the use of the Client Area. This...
View ArticleHow to create an email account in cPanel
The post How to create an email account in cPanel appeared first on Web4Africa Support Portal.
View ArticleWhat is cPanel Hosting?
cPanel FAQ Features and benefits of using cPanel Easy to installcPanel is a widely-used web hosting panel, and it is available with full instructions of how to install cPanel Web hosting platform....
View ArticleMy email bounces back with the error: “503 Valid RCPT command must precede DATA”
Error: 503 Valid RCPT command must precede DATA If using Microsoft Outlook, please try the following: Open Outlook. Go to Tools > Email Accounts. Select the Account tht is causing you trouble and...
View ArticleWhat are Premium Domain Names?
Premium Domains are ones that attract higher than usual pricing. They are typically domains that carry higher intrinsic value. There are a few types of Premium Domains: Premium New Generic Top-Level...
View ArticleDomain Status Codes
There is always a status code when you look up a domain name record in the WHOIS database. There are two different types of EPP status codes: client and server codes. Client status codes are set by...
View ArticleDomain Life Cycles & Registration Terms
Every domain name has a registration term, expiry date and deletion date. The specific cycle that applies to a specific domain name would depend on the policies of the specific registry for that domain...
View ArticleDomain Rules and Regulations
In this article, we explain some of the rules, regulations, terms and conditions that are relevant to all the domain extensions we offer. The post Domain Rules and Regulations appeared first on...
View ArticleHow to fix “Object status prohibits operation”
Did you get this error while trying to edit your domain nameservers or edit something else about your domain name? It is because “Registrar Lock” is enabled on your domain name. That explains why you...
View ArticleHow many Addon or Parked Domains can I add in my cPanel account?
Web4Africa allows clients to add an Unlimited number of Addon or Parked domains to any of our Shared Linux hosting plans. The real limit would be the disk space specific to your web hosting plan. The...
View ArticleMy email bounces back with the error: “503 Valid RCPT command must precede DATA”
Error: 503 Valid RCPT command must precede DATA If using Microsoft Outlook, please try the following: Open Outlook. Go to Tools > Email Accounts. Select the Account tht is causing you trouble and...
View ArticleHow to fix “Object status prohibits operation”
Did you get this error while trying to edit your domain nameservers or edit something else about your domain name? It is because “Registrar Lock” is enabled on your domain name. That explains why you...
View ArticleCurrencies supported by Web4Africa
How do I pay in my preferred currency? If you are in Ghana, Nigeria, Kenya, South Africa, the United Kingdom, the United States or any country in the EU where the Euro is an official currency,...
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